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FAQ

What is AccuShow?

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  • It schedules showings of your listings reliably and securely by phone and online 24x7.
  • It notifies (or obtains confirmations from) multiple parties by phone, by email, or by mobile text before/after each showing.
  • It collects feedback after each showing by using customizable point-and-click online feedback forms.
  • It allows you and your clients to review showing history and feedback online.
  • It generates live leads at no cost by connecting buyers directly to your phone when they call for information (if you simply include the AccuShow number on your sign!).
  • It works better, costs less, and schedules more reliably than your tired assistant, than a mobile phone taped to your head, than your secretary, and than showing agents calling your clients at will.
  • It was named 'Solution of the Year' by the Real Estate Executive Magazine.
  • It is the only all-in-one service with nationwide coverage and the only service with instant and free online signup, as featured at the NAR Convention and Expo in 2006 and 2007.

How will AccuShow improve my business?

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  • THE PITCH: At your next listing presentation, tell your prospects the truth: most buyers who can't view the property right away will never see it at all, but AccuShow will schedule their showings 24x7.
  • THE 2-MINUTE HOMEWORK: Place the sign in the ground (you can even put AccuShow's number on it!), enter your new listing into the AccuShow System by phone or online (after OR before you place it in the MLS!), set up a unique feedback form (using your own questions if necessary), and go about your day.
  • THE PROCESS: Any showing agent can call AccuShow or visit AccuShow.com 24x7 to log in the showing and to receive access instructions. You and your clients will be notified of each showing by phone, email, and mobile text on multiple devices, addresses, and numbers. All notification calls will show 888-474-6996 on the caller ID and will be impossible to miss.
  • THE FOLLOW-UP: After each showing, multiple requests will be automatically emailed to the showing agent with a unique link to the custom feedback form you designed. When feedback is submitted, you will be notified. You and your clients can then review your feedback and showing history online.

Does the Showing Revolution affect my market?

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The Showing Revolution affects all markets where showings are 'the weight of gold.' This does include your market. And here is how:

  • AFRAID THAT AGENTS WILL COMPLAIN? Think - people who hate change are not the people who succeed in any market. Or are they? If so, why not go back to writing contracts by hand again? Otherwise, join the Showing Revolution and start offering the best value to your clients.
  • GENERAL SERVICES: AccuShow offers services to agents, brokers, and boards in all MLS and non-MLS markets in the USA and covers all time zones, including Hawaii-Aleutian, Arizona (no Daylight Savings), and Navajo Nation.
  • BRANDED SERVICES: AccuShow can set up a local or toll-free custom call center phone number or even an entire branded call center with unique auto-attendants, call center greetings, and hold music, to personalize scheduling experience for all your showings (24-hour turnaround).
  • ARE YOU USING JUST ONE PHONE NUMBER? No problem! Set up your in-office answering system to automatically route/transfer all scheduling calls to AccuShow (such as, 'Press 3 now to schedule a showing') or talk to us about setting up inexpensive autoattendant service for your organization (it's like a personal 24x7 secretary for as little as $10/week!).
  • FLEXIBLE ACCESS TYPES: AccuShow supports all lockbox types, including Supra/GE, SentriLock, RISCO, Rapattoni, and generic combination boxes. Alternative access types are also fully supported, including Owner-At-Home, Agent-Accompanied, and Key Pickup.
  • MULTI-MARKET SERVICES: AccuShow supports scheduling and listing maintenance across multiple boards and time zones within any one user account.

How much does AccuShow cost?

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AccuShow is famous because it offers agents choices. To match the needs of every agent, broker, and team, it has a variety of pricing plans starting at as little as $7.95 per listing (one-time fee!). Any individual agent can sign up instantly, while organizations normally require a 4-hour turnaround.

INDIVIDUAL PLANS   

As a solo agent, you can choose from at least 4 pricing plans. You can also switch plans at any time with no effort, provided that you have been on your last plan for 2 full billing cycles. OFFICE AND BOARD PLANS  

Please call 1(888) I SHOW WORLD and press option 5 to speak with a Corporate Sales Specialist. In as little as 24 hours, you can waive goodbye to your after-hours scheduling staff, delete your old-fashioned showing software, stop relying on your agents to answer their phones, and place the showings of your entire inventory in the caring hands of AccuShow - named 'Solution of the Year' by the Real Estate Executive Magazine. Your cost can be as little as a quarter a day per agent and will depend on your listing volume and on your MLS configuration. If you are using another showing service, remember: your showing system is not an expense - it's an investment in your DOMs (Days on Market). Sure, AccuShow will save you a few dollars here or there, but gaining an extra 2-3 showings and an extra 2-3 feedback submissions every week for your inventory is worth much more than a few greenbacks. Just ask your clients if they agree. And here is a quick snapshot of AccuShow's office-wide accounts (please refer to the Benefits section for more information):
  • Achieve showing consistency for everyone in your organization;
  • Administrative accounts to manage agents and listings;
  • Enhanced Add-On service modules, including web/email branding, CO-OP/Team support, unique local or toll-free phone numbers, as well as custom greetings, hold music, and more;
  • Offer showing services as part of your recruitment package;
  • Guaranteed 24-hour turn-key OR switch solution (no downtime);
  • Instantly add/remove office agents (no faxes or calls);
  • Flexible monthly and per-listing pricing options;
  • No contract and no signup fees;
  • Change your pricing plan at any time;
  • Individual or group secure online billing;
  • RETS-Compliant configuration.

How does the Free Trial work?

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It's simple: you instantly sign up online and enter one or more listings into the AccuShow System at no cost. Then, for 30 days all services are provided to you with no limitations and at no cost. At the end of the trial, you will be asked to provide your full billing information. Then, you will have three choices:

  1. Call AccuShow... to make arrangements for a custom pricing plan for your entire organization.
  2. Provide full billing information... and your credit card will be billed based on the pricing plan chosen.
  3. Do nothing... and all your listings will be erased with no obligation on your part.

How do I become a member?

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Everyone is a member when it comes to AccuShowing! Any agent in the USA can sign up instantly and at no cost to schedule showings or to maintain his/her own listings without any lengthy commitments or membership fees. Even offices using AccuShow can cancel at any time! Yes, it's that simple. You can also instantly switch from another provider at no cost. AccuShow may save you enough money in 2-3 months to recover twice your membership fees previously paid to another service!

How do Basic Account and Listing Account compare?

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There are two types of AccuShow accounts, as follows:

  • Basic Account: this account is free and is used to set up buyer showings only (showings of properties listed by other agents using AccuShow). This account can be created in two ways. First, it is created automatically and instantly for any licensed real estate agent while scheduling the first buyer showing in the AccuShow System online or by phone. Second, any licensed agent can instantly and securely create one online at any time.
  • Listing Account: this account is created online by upgrading from a Basic Account; the process is free, takes about one minute, and is equally automated for agents, offices, and boards. This account is used both to set up buyer showings AND to maintain listings for online and by-phone scheduling through AccuShow. Showing Agents never pay a penny to use the service, while Listing Agents are only billed for the listings they choose to enter into the AccuShow System. Properties listed both for sale and for lease are never billed twice. AccuShow offers many pricing options to suit the needs of every agent and organization, large or small.

Do I need to AccuShow all my listings?

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You always get to decide which listing(s) you want to enter into the AccuShow System. Also, your AccuShow account can link directly to your MLS and/or to your organization's proprietary listing database, or it can work as a stand-alone tool. To find out how AccuShow® and its wholly owned subsidiary FrontAgent® can help your RETS-Compliant MLS or board schedule better showings, please contact AccuShow today.

How do Liberty™ and Maximum™ listings compare?

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PAY AS YOU GO plan - one of AccuShow's many pricing plans - allows agents to pay less for vacant listings on electronic boxes that require no confirmations or notifications. These listings are called Liberty™ Listings. The other kind - Maximum™ Listings - offers many more choices. Here is how the two compare:

# Listing Feature Supported Liberty™ Maximum™
1 Works in all time zones and markets
2 Customizable feedback questions and forms
3 Notifications by phone, email, or text
4 Seller/Owner Gateway Accesss
5 Confirmation Required
6 Verbal instructions for AccuShow operators
7 Verbal instructions for showing agents
8 Vacant
9 Occupied
10 Alarm Codes
11 Gate Codes
12 Supra, SentriLock, & RISCO boxes
13 Other electronic Realtor® boxes
14 Call Recording and User Verification
15 Combo Box (letters or numbers)
16 Owner-at-Home
17 Key-operated Box
18 Key Pickup
19 Accompany (by listing agent)
20 All other AccuShow functions

Can you train me to use the system?

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AccuShow requires no training because its features are straightforward and intuitive, and each web page in the AccuShow System contains explicit instructions. However, AccuShow marketing specialists are always ready to conduct live demo or training sessions over the Internet or in person to organizations with 11 or more agents.

Can you customize services for my organization/board?

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Although all AccuShow users have unlimited ability to customize their accounts, larger organizations often ask to develop additional service modules to best suit their marketing or economic objectives. Examples of such modifications include MLS integration, implementation of online-only scheduling, RETS-compliant processes, and web development. Many modifications can be done quickly and at no charge, while certain custom changes require notable effort and may take a few days. You may request a meeting or conference with a corporate sales representative and an AccuShow implementations engineer to discuss your unique needs.

How does AccuShow improve Agent-Accompanied showings?

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When your owner-client requires you to accompany all buyers and their agents to view the property, you need to personally approve each showing, right? So, what happens when your phone rings with an unfamiliar number and you are with an important client, in a closing, or at lunch? Sure, you can drop everything and pick up, but sometimes you just let it go to voicemail, right? And does the caller always leave a message? No. And that's how you lose showings. So, when you see a call coming from AccuShow, answer it and get that showing scheduled! The concept is simple: showing agents can always speak with a live call center representative instead of 'speaking' with your voicemail. And if the showing does not result in a sale, the AccuShow System will still effectively collect the buyer's feedback, keeping your clients informed and saving you time.

How does AccuShow improve Owner-at-Home showings?

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When the seller prefers to stay home for showings, the listing agent using the service benefits in FOUR ways. First, since AccuShow always calls from the same phone number, your clients will recognize that number on the Caller ID and will know not to ignore AccuShow calls, resulting - simply put - into more approvals and more showings. Second, each showing is accurately logged in, which translates into great resources for analysis, marketing and follow-up. Third, the AccuShow System will work effectively to automatically collect buyer feedback, keeping clients informed and saving you time. And fourth, the occupant's phone number is never released to the showing (buyer's) agent, which is a safe thing to do.

What are AccuShow call center hours?

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Call centers in all time zones operate under the same phone number - 1(888) I SHOW WORLD. However, some clients request extended call center hours or set up unique toll-free or local phone numbers (in some instances, with custom greetings and/or custom queues, menus, and voice prompts). Generally, AccuShow has the capacity to set up a physical or virtual call center branch on any custom schedule to suit the needs of corporate clients. Please call for additional details. And remember: although showings can be scheduled online 24x7, for security reasons all by-phone schedulings in any market must take place between 8:00am and 9:00pm. Also note: call center closing time on Sundays may be extended by an extra hour during busy weekends.

  • Eastern: 9am-9pm Mon-Fri; 9am-8pm Sat; 9am-7pm Sun
  • Central: 8am-8pm Mon-Fri; 8am-7pm Sat; 8am-6pm Sun
  • Mountain: 8am-7pm Mon-Fri; 8am-6pm Sat; 8am-5pm Sun
  • Pacific: 8am-6pm Mon-Fri; 8am-5pm Sat; 8am-4pm Sun
  • Alaska: 7am-5pm Mon-Fri; 7am-4pm Sat; 7am-3pm Sun
  • Hawaii-Aleutian: 7am-4pm Mon-Fri; 7am-3pm Sat; 7am-2pm Sun